How to Choose an HVAC Contractor in Augusta02/19/2016 No major decision should be made without first doing your homework, that includes the decision of picking an HVAC contractor. You’ll want to find a contractor that will listen to you and make sure they are meeting all your home comfort needs. HVAC installation is not something you want to try to DIY. It’s important to secure a contractor that is highly skilled in many areas. They will figure out your home’s load calculation, pull permits to make sure local codes are met, check piping and plenty of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get mediocre performance from your system. The team at McCune Heating & Cooling have put together some questions to ask to assist you on your journey of finding your ideal HVAC contractor. Do they have references or referrals? If you’re looking to work with a company they should be able to provide you with a list of recent customers that can verify the quality of their work. From there you can call and inquire about their recent HVAC projects, if they are satisfied with the results and if they would choose the company again in the future. You can also check with sources like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Searching a contractor on BBB will allow you to read through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that utilizes the knowledge of over 60,000 professionals and 4,000 businesses. Contractors that belong to the ACCA are serious about their profession and will gladly provide you with referrals. An additional option is asking for the help of your friends on social media. These recommendations are given by people you know and trust. In most cases you’ll not only get feedback on what contractors to use, but also who to avoid. If you’re looking for recommendations from your neighbors, nextdoor.com is literally a a social network comprised only of your neighbors. Are they NATE-certified? If your contractor is NATE-certified you can have confidence that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. In order to become NATE-certified a technician has to pass specialized and real-world tests that were developed by a committee of the top industry experts. Are they properly licensed and insured? Almost all states require licensure for HVAC contractors. This helps protect consumers from companies that use less than qualified workers. A quick online search will show you whether your state requires a license or not. If you live in a state the requires a license and your contractor doesn’t have one, look elsewhere to prevent any issues. When to ask these questions? The ideal time to locate a quality HVAC contractor is before you experience a breakdown. If you get your system checked when it’s running properly and get your regular maintenance scheduled to keep it running properly. A relationship built on trust and experience is important to us at McCune Heating & Cooling in Augusta. Our professionals would be happy to answer any questions you may have about home comfort. Give us a call at 316-733-9123 or set up an appointment with us using our online scheduler.