Our Certifications at McCune Heating & Cooling We’re committed to providing the Augusta community with the best heating and cooling service possible. To do so, we’ve participated in rigorous training to receive the industry certifications you see below. Discover more about our certifications here and give us a call at 316-733-9123 to speak with a team member. North American Technician Excellence (NATE) NATE is North America’s largest and most prominent certification in the HVAC industry. NATE certified technicians have mastered the installation, service and maintenance practice of heating and cooling equipment and can gain recognition in the following areas of specialty: Air conditioning Air distribution Heat pumps Gas heating Oil heating Hydronics gas Hydronics oil Ground source heat pump loop installer Senior HVAC Efficiency Analyst Industry Competency Exams (ICE) Administered by NATE, Industry Competency Exams offer certification in industry-accepted standards for first year technicians. More than 300 schools require students to participate in at least one exam so many technicians have earned certification before graduating. Earning residential certification requires the technician to pass a core section of Safety, Tools, Soft Skills; Heat Transfer & Comfort; or Electrical in addition to a specialty section in air conditioning, air distribution, heat pumps, gas furnaces and oil furnaces. Dave Lennox Premier Dealer™ To become a Dave Lennox Premier Dealer™, McCune Heating & Cooling in Augusta was trained and is routinely independently evaluated to ensure we give an unmatched level of customer service. We’ve partnered with Lennox®, a leading company in home comfort, to offer some of the best heating and cooling equipment in the industry. We sustain our Dave Lennox Premier Dealer™ status by participating in an independent Customer Review program. The program asks customers to provide honest feedback and share their opinions on our service quality, keeping us accountable for doing high quality work and customer service at all times.